35 hours per week: $5.75 per hour for 3+ agents each (or 1 agent at $6.75 per hour).30 hours per week: $5.95 per hour for 3+ agents each (or 1 agent at $6.95 per hour).The weekly packages include a dedicated account manager, analytics and reporting, and live transfer. GetCallers charges a per-hour fee with a minimum of 30 hours per week. GetCallers provides a huge selection of services, including: Plus, it’s Telephone Consumer Protection Act ( TCPA)-compliant. The marketing and sales platform integrates with many customer relationship management (CRM) programs, lets you pick your call times, and offers call recording. For outbound calls, you can assign a local phone number or use your business number. The platform relies on agents across several locations, but you can select your agents by listening to voice recordings and picking a dedicated team. Although GetCallers offers a range of services, its main focus is on lead generation and sales, making GetCallers the clear winner in our marketing and sales category. GetCallers is a New York-based business with over 1,600 agents working out of call centers in the Philippines. Premier: $263 per month for 225 minutes, plus $1.13 per extra minute.Pro: $158 per month for 125 minutes, plus $1.15 per additional minute.Starter: $42 per month for 0 minutes, plus $1.22 per extra minute.There are three plans, and for companies needing more minutes, Signius Communications works with you to design a custom plan. The online portal allows you to view your messages, call types, repeat calls, average call duration, and minute usage. The types of call center services include:Īlthough Signius Communications specializes in medical communications and is Health Insurance Portability and Accountability Act (HIPAA)-compliant, the company also supports: Each plan comes with a toll-free or local phone number, or you can forward calls from your existing number. Plus, with bilingual call agents, you can assist callers speaking in Spanish or English. locations in nine states, ensuring that no disaster will prevent your calls from being answered. Signius Communications helps your company manage day-to-day operations, emergency services, or overflow calls during peak hours. With low-cost monthly plans and multi-industry support, Signius Communications provides some of the best call center services. Ultimate: $59.99 per user, per month for device status alerts and reports plus unlimited cloud storageįounded in 1994, Signius Communications offers 100% U.S.-based support designed for small businesses.Premium: $44.99 per user, per month for call barge and whisper, automatic call recording, and up to eight-digit extensions for businesses with multiple locations.Standard: $37.99 per user, per month for a multi-level auto-attendant, on-demand call recording, and video meetings with up to 100 participants.Essentials: $29.99 per user, per month for a single-level auto-attendant, presence data, call park, team document sharing, and call flip.The following packages are based on month-to-month payments for companies with two to 10 employees: RingCentral offers affordable plans, and you can save up to 33% with annual payment. The phone tree graphical editor is straightforward to use, and you can edit it as your business grows. Since there’s no live receptionist, you can create different rules and routing instructions for calls during non-business hours. Integrations with Microsoft, Google, and Slack.RingCentral plans come with many features, such as: Additionally, you can add extensions to provide answers to common FAQs or share your latest promotions. You can direct calls to any combination of internal or external phone numbers or voicemail boxes. Callers listen to their routing options, such as “press one for sales,” or find an employee using an employee directory. Small companies use RingCentral to answer all incoming calls quickly with a friendly main greeting. With a dial-by-name directory and a user-friendly phone tree editor, RingCentral offers the best automated service. This VoIP solution helps you reduce costs without sacrificing customer experiences. RingCentral provides voice-over-internet-protocol (VoIP) services, including single-level and multi-level auto-attendants. Multi-level attendant not on Essentials plan
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